User Guide - TSP ERM Portal

User Guide

Quick Start Guide

Please follow the guide below to successfully get your ERM paired to your bike! For more detailed instructions the full user guide can be download at the bottom of this page. To begin with, here is some additional information that can help with understanding the ERM device:

    • Do not leave the ERM plugged in when not using your bike. The ERM will still use a small amount of battery power while asleep and it may drain the battery after 1-2 weeks depending on battery condition. It is best to always disconnect after use.

    • Avoid contact with water when possible. The ERM is rated IP54. This means that the ERM has moderate water resistance, but it is not waterproof. Water ingress may damage the ERM. Do not pressure wash. Do not submerge the ERM in water.

    • When setting up your ERM, always save backup of the original tune once the ERM has been paired; this will allow easier recovery of your stock tune in the future in case of ERM damage.

    • When using the ERM on the bars, treat it like any other valuable electronics device; it can handle a small amount of moisture, vibration, and impact but it is not bulletproof. It is advised to use it as intended for tuning & data logging, but otherwise it is safer to keep it off the bars unless required.

    • Warranty – For a full breakdown of the TSP warranty, please visit the warranty & legal sections. Water damage, impact damage and normal wear & tear are not covered under warranty.

Please see below the installation videos for the TSP ERM. Ensure you watch the entire playlist below to get all the information required to set up your ERM. These videos will automatically play one after another.

We strongly advise you watch the video series above in full, but a quick summary of the setup process is as follows:

  1. Power your ERM from a computer using the supplied USB cable

  2. Note the device ID and Verification number (Please note these must be 100% accurate or you will not gain access to the website)

  3. Visit www.tsp-erm.com

  4. Create a customer account

  5. Once your account is activated go to ‘My Devices’ and register your new device with the Device and Verification IDs noted down before. You will then be asked to put in your bike’s information – Ensure you do this correctly as you will only have access to Tunes to suit your bike

  6. Under ‘My Devices’, press ‘Device Info’ and then ‘Download Registration File’. Save this file to your PC.

  7. Under ‘My Devices’, press ‘Maps’ and download the relevant TSP Tune to your PC. Ensure you take your time to select the correct tune for your bike setup, as you are only allocated one free tune with your ERM.

  8. Go to the ‘Software Downloads’ and download the latest version of the ERM Manager software.

  9. Run ‘ERM Manager Setup’

  10. Once the ERM Manager is open, press ‘Refresh’. Select your ERM when it appears on the list, and press ‘Connect’ and wait a moment.

  11. After ERM manager has connected to your ERM, press the ‘Registration’ tab, and then press ‘Upload Registration’. Select the registration file that you previously downloaded from tsp-erm.com and press OK. Your registration details should now appear on the Registration screen in the ERM Manager application.

  12. Now go to the ‘Tunes’ tab, press ‘Upload Tune’, select the tune which was downloaded from the website earlier, press OK. The device will download the tune you’ve uploaded to ERM Manager and reboot. If successful, ERM Manager will reconnect automatically when it’s finished.

  13. Your ERM Is now registered with your tune and you are ready to plug it into your bike!

  14. When plugging it into your bike, the device is powered by a black 6-pin plug behind the head light which is standard on all TPI & TBI bikes.

  15. Once the device is powered, it will ask you to Pair to your ECU. This will take a copy of your stock ECU tune in this process. Important note: The ERM can only be used against one bike at a time, and it will lock to your ECU unless an unlock code is purchased

  16. TBI Models Only: Before pairing the ERM requires an active internet connection. This is required to gain access to your ECU for the first time only. This can either be to your home wifi network, or to a mobile phone using wifi tethering.

  17. After the device has finished pairing to your ECU, you are free to use the device! This is a good time to go into the options and flash the downloaded TSP Tune to your ECU.

User Guide

The ERM user guide contains instructions on how to set up the ERM, as well as tips and tricks to make the most out of it. The guide can be downloaded below or viewed in your web browser.

Name

User Guide for
ERM Firmware v2.2.1

Version Number

v1.0.1

Date Published

27 September, 2024

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